Success Targets for Your Technology Partner Ecosystem

Organizations of all sizes are recognizing the value of building, managing, and scaling a thriving technology partner ecosystem. In the age of API economy, it’s easier (relatively) to build integrations with complementary products. But how do you measure the value these integrations and technology partnerships generate? In addition to generating new customers, what other KPIs are critical to measure in order to determine if your ecosystem is helping your growth? For the adoption of a holistic approach to evaluating a technology partner ecosystem, we asked Steven Larsen, who has built partner ecosystems at Zendesk, Xero and Sisense, to join us in a discussion on best practices and lessons learned.

Hear from Steven Larsen, VP Partner Business at Sisense, and Pronto Founder & CEO, Swaroop Kolli, how to effectively measure and optimize technology partner ecosystems.

Key questions explored:

  • What metrics are required to evaluate the effectiveness of technology partner ecosystems?
  • What are some best practices to consider when measuring success of your technology partner ecosystem?
  • What investments and commitments are needed to support and bolster technology partner ecosystems?
  • How do technology partners fit into your product’s Build / Partner / Buy strategy?


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Steven Larsen
VP Partner Business


Swaroop Kolli